Last modified on Mon, 11 Mar 2024
Quick Overview
iFrame
| Used to embed a player virtual desktop (for example to then display InfoMap or Social Watch)
|
Ticketing
| Used with the Help Desk channel to show responses to help tickets
|
Wordcloud
| Image in which the size of the word depends on the frequency of its use
|
|
|
Heatmaps
|
|
Heatmap by Channel
| Shows colour grid of activity my social media channel
|
Heatmap b Persona
| Shows colour grid of activity by player . Useful to identify the most active players.
|
|
|
Timelines
|
|
Disposition
| Timeline of count of activity by persona disposition.
|
Channel Activity
| Timeline of count of activity by social media channel
|
Cognitive Domain
|
|
Shadeshift
| Chart showing activity by reach (vertical) and disposition (horizontal). Ideal for seeing who is dominating the information space
|
Reach
| Chart showing popular hashtags by sentiment, reach, engagement and count.
|