Find an updated version of this page here: https://helpdocs.conducttr.com/feature-documentation/running/exercise-control/observation/reviewing-activity/monitoring-pulse#locating-your-pulse-url
Quick Overview
iFrame | Used to embed a player virtual desktop (for example to then display InfoMap or Social Watch) |
Ticketing | Used with the Help Desk channel to show responses to help tickets |
Wordcloud | Image in which the size of the word depends on the frequency of its use |
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Heatmaps | |
Heatmap by Channel | Shows colour grid of activity my social media channel |
Heatmap b Persona | Shows colour grid of activity by player . Useful to identify the most active players. |
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Timelines | |
Disposition | Timeline of count of activity by persona disposition. |
Channel Activity | Timeline of count of activity by social media channel |
Cognitive Domain | |
Shadeshift | Chart showing activity by reach (vertical) and disposition (horizontal). Ideal for seeing who is dominating the information space |
Reach | Chart showing popular hashtags by sentiment, reach, engagement and count. |