When designing your scenario in a spreadsheet you need to identify the channel to be used in the column called "Method".

This list contains the names for each channel that can be used in the spreadsheet:

  • Msngr
  • Email
  • Phone call
  • Walkie-talkie
  • Microblog
  • GoSocial
  • InstaMedia
  • Videoblog
  • Notification
  • Media pop-up
  • Caption
  • TV
  • News
  • Map
  • Infomap
  • Portal
  • Graph
  • Log
  • TeamChat
  • TeamChat Plus
  • Support Desk