Goal

After reading this article you'll:
  • understand the different ways to make your exercise interactive

Summary

Content is good for establishing context, but it is key that your exercise is interactive and engaging for it to be successful. 

 Name
Adding Interactivity
 Benefit
Including interactivity makes exercise more engaging, so your participants are more likely to get more out of it.
 Features
  1. Decision Points 
  2. Impersonation
  3. Bots 
  4. Emails
  5. SocialWatch
 


1. Decision Points

  • Key way to make it interactive is to ask them questions, these will also be included in data points in your AAR
  • There are different question types to choose from. Find out more about the different question types here.  
Instructions on how to create decision points can be found here.  

2. Impersonation

  • Posting on social media and the company website is especially useful for the communication team 
  • Forces participants to consider what are the key points of the crisis are and which information should be shared with the public. 
  • This is a special permission and can be assigned before you run the exercise in the scenario editor or during in the facilitators dashboard. 
Instructions on how to impersonate can be found here. 

3.Bots

  • Identifying bots and stopping the spread of disinformation is an good way to create interactivity. 
  • Players can be tasked to scan social media, identify bots and take action to stop the spread of disinformation. 
  • Bots can be identified because they have little influence and were created recently. 
Instructions on how to create bots can be found here.

4.  Emails 

  • This may be an obvious one, but mirrors what action will be taken in a real crisis. 
  • All responses will be recorded in the after-action report (AAR) for you to review after. 
Find email navigation instructions here. 

5. SocialWatch

  • SocialWatch allows you to monitor trending topics across social media during an exercise. 
  • Get your participants to use SocialWatch to track the effectiveness of their statements, identify influencers, do sentiment analysis and create word clouds!
Find an overview of SocialWatch here.